Last updated: February 26, 2026
This policy describes how TrainHub collects, uses, and protects your personal data.
We collect the following data: email address, first and last name, phone number (optional), Telegram ID (if linked), booking and payment history, device information and IP address for security purposes.
Your data is used to: provide the service (scheduling, bookings, payments), send notifications (email, Telegram), improve the platform, and ensure security.
Passwords are hashed using Argon2id. Data is stored on encrypted servers. We use HTTPS for all communications. Access to personal data is restricted to authorized personnel only.
We do not sell your personal data. Trainer profile information (name, specialization, contacts) is publicly visible if the trainer enables their public page. Client data is only visible to trainers they have booked sessions with.
We use HTTP-only cookies for authentication (JWT tokens). We do not use third-party tracking cookies. Essential cookies are required for the service to function.
You have the right to: access your personal data, request correction of inaccurate data, request deletion of your account and data, export your data, withdraw consent for data processing.
Your data is retained while your account is active. After account deletion, personal data is removed within 30 days. Anonymized statistical data may be retained.
This policy complies with: Russian Federation Federal Law No. 152-FZ "On Personal Data" and the Socialist Republic of Vietnam Decree 13/2023/ND-CP on Personal Data Protection.
We may update this policy. Significant changes will be communicated via email or in-app notification.
For privacy inquiries, contact us at privacy@trainhub.one.